Terms and Conditions
Catering booking non-refundable deposit of 25% of the balance.
Once payment is made, your booking is confirmed and non- refundable
If less than 8 weeks full payment will be due.
If you have to cancel your event due to Covid-19, you deposit can be transferred to another available date. Your deposit will not be refunded. If less than 8 weeks, the whole balance can be transferred to another available date. Your balance will not be refunded
Payments can be made in Cash, BACS
Payments made by Debit card or Credit Card will incur a 5% charge
We do not except cheques as a form of payment
The balance is due 8 weeks prior to the event.
All items of equipment, including cake knife and stands, whether hired individually or provided as part of an overall package, are the responsibility of the client, and will be charged to the client at full replacement cost if missing or damaged.
Covid-19 If government guidelines reduces your wedding/event guest list, we will accommodate and modify the menu and final balance. If government guidelines cancel your wedding/event we will hold the deposit/balance and postpone your wedding/ event to another day that is free in Cruickshank's dairy.
Their will be a £100 deposit on all hire.
The client is responsible for all brakeages ie Crockery, Glasses, Serving dishes, Cutlery, Napkins and will be taken out from the deposit.
It is te client’s responsibility to return all loan equipment.
A deposit of £100 is required and refunded on return. Equipment not returned within 72 hours will be classed as lost and deposit will not be refunded
Should the client cancel less than 8 weeks prior the event, the full cost will be payable on demand.
The client is responsible for providing the following:
1-Heating, power, water and wast disposal less agreed prior to the event.
2-A clean and safe environment for Cruickshank’s staff and guests
3-If the client is supplying any type of equipment for cooking or other reason, the client will ensure that the equipment is in safe working order. Cruickshank’s takes no responsibility if the event is hindered by
the Clients equipment or for any accidental damage to Clients equipment by our staff or oter circumstance, any
damage made to equipment can be discussed with Cruickshank’s post event.
Cruickshank’s follows strict health and safety guidelines. Chilled food can only be left out of refrigeration for a
maximum of four (4) hours. Hot food can only be left out for a maximum of two (2) hours. After this time the food
will be deemed unsafe and consequently disposed of. Cruickshank’s cannot therefore aloud food to be left at a venue for the
client’s disposal unless the client signs a release form.
Cruickshank’s offer food tasting at £50.00 per person. This wil be at Cruickshank’s premises for confirmed events estimated over
£3,000.00 on food only. £50.00 tasting will be credited to the client final balance.
We do not do food tastings for BBQs, hog roast, lamb roast, canapés