Terms & Conditions

All orders via web, e-mail or fax will be confirmed by phone or e-mail within 24 hours. If for any reason you don't hear from us within 24 hours please contact us. To qualify for free delivery within the Basingstoke and Dean area, the catering order must be delivered between 8.30am-1.00pm, Monday to Saturday with a minimum order value of £25.00.When you place an order you will be asked for a "Delivery By" time. This will be used by us as the "latest time we can deliver", therefore we reserve the right to deliver in advance of this time on the day the order is required.All items are subject to availability and the information contained within this brochure is correct at the time of going to press. All non-disposable platters remain the property of Cruickshank's and should be available for our collection. Items not available for our collection will be charged for at list price. Our breakfast service is subject to a minimum of 10 people and beverages are not available without a food order. Our canapé service is subject to a minimum order of 10 people.

Payment Terms

Corporate Clients -Account will be set-up after the seconded booking. Before this time-scale a deposte of 30% at booking and the balance paid on delivery.7 days from date of invoice unless agreed otherwise. Cancellations must be confirmed in writing at least 24 hours prior to buffet requirements. Cancellations on the day will be charged in full.

Private Clients - Non returnable booking fee of £100 followed by a 50% pre-payment one month before and final payment due 14 days before the event. Should the booking be cancelled up to 4 weeks prior to the date, only the deposit is forfeited. If the booking is cancelled between 4 and 1 weeks prior to the date, then a charge of 50% of the anticipated cost of the booking will be made. If the booking is cancelled less than 1 week prior to the function then a charge of 95% of the anticipated cost will be payable. Cancellations on the day will be charged in full. Cancellations will only be accepted once confirmed in writing.

The placing of an order indicates acceptance of our Terms and Conditions